1. Place Your Order — Choose your product, size, and color.
2. Send Your Photo — After checkout, email your pet's photo to petlineart@hotmail.com.
3. Art Preview (1–4 business days) — We send you a digital preview of your custom line art.
4. You Approve It — Unlimited revisions until you are 100% happy.
5. Production and Shipping (3–7 business days) — Your product is printed and shipped across the USA.

• Design Preview: 1–4 business days after ordering
• Production: 1–3 business days after approval
• Shipping: 1–4 business days (US domestic)

Total estimated time: 3–11 business days. Need it sooner? Contact us and we will do our best to rush your order.

Absolutely! Here is what is possible by product:

• Hoodies, Sweatshirts, T-Shirts, Mugs, Caps: up to 2 pets
• Posters and Prints: no limit — as many pets as you would like!
• Kids products and Bodysuits: 1 pet

Have a special request? Email us at petlineart@hotmail.com — we love a challenge!

Because every design is 100% custom-made, we create your artwork after you place your order. However, we offer unlimited free revisions — your product is only produced after you have approved the final design. You will love it or we will keep working on it.

Questions before ordering? Reach out at petlineart@hotmail.com — we are always happy to help.

Nope! While pets are our specialty, our artists also create custom illustrations for couples, families, cars, logos, and more. If you have a unique idea, reach out to us at petlineart@hotmail.com and let us bring your vision to life.

Because all products are custom-made just for you, we generally do not accept returns or exchanges. However, if there is a defect, damage, or error on our part, we will make it right — free replacement or full refund. Your satisfaction is our priority. Contact us at petlineart@hotmail.com.